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Effective Negotiation Skills

Structure Duration Two day
Time 9am - 5pm
Commencement Date 19 - 20 Mar 2018
21 - 22 Jun 2018
06 - 07 Sep 2018
29 - 30 Oct 2018
20 - 21 Dec 2018

COURSE FEE (NON-MEMBER): S$963.00* (including 7% GST)
S$818.55* (including 7% GST)
* Members enjoy a 15% discount before GST
* Group Discount (3 or more participants) - 10%


    SDF Grant Amount: S$28.00
    SDF Course Code: 

SkillsFuture Credit

(Individual Singaporean aged 25 and above)
Pre-approved SkillsFuture funding of S$500.00
Click HERE for more info on SkillsFuture.


All successful organisations and businesses require people who can negotiate well. The art of effective negotiation forms the foundational basis for expansion of a business as well as consolidation of its position.

Effective Negotiation Skills is thus aimed at allowing the participants to effectively resolve issues and implement solutions through the understanding of how people make decisions as well as the enhancement of their ability to gain distinct advantages during the negotiation process.

Incorporating Neuro-Linguistic Programming principles and techniques, the participants will definitely find this intensive and dynamic course a refreshing and empowering experience.

  Key Takeaways

Upon completion of this workshop, participants will be able to;

Use of a proven framework to manage negotiation events
- Apply techniques to uncover needs versus wants and interests versus positions
- Apply specific influencing skills to move the negotiation towards a win-win direction
- Establish a Best Alternative to a Negotiated Agreement (BATNA)
- Practice and integrate skills to arrive at a win-win outcome
- Effectively structure the negotiation process for individual and team
- Display dynamic negotiation and psychology for win-win outcome
- Create an image persona in presenting offers
- Use various elicitation techniques to derive alternative and solutions
- Utilise various NLP techniques throughout the training

  Who Should Attend

All corporate professionals and individuals who need to negotiate with business associates, vendors, customers and colleagues in any setting.

  Programme Outline
  1. The Mind-Set, Behavioural Traits and Skills-Set of an Effective Negotiator
  2. Knowing and Understanding Your Negotiation Abilities and Qualities
  3. Negotiation Process Versus Content
  4. Preparatory Tactics Management: Timing and Setting
  5. Diagnose Explicit and Hidden Needs Versus Wants: At Organisational and Individual Level
  6. Control The Time, Place, Person Negotiation Climate
  7. Questions and Statements to Reinforce Common Ground, Needs and Interest
  8. How to Communicate in Negotiation?
  9. Body Language During Negotiation for Greater Advantage
  10. Listening Skills to Improve on Negotiated Results
  11. Managing Critical Questioning and Answering Techniques
  12. Internal Team Control Signals for Team Negotiation
  13. Understanding What is BATNA
  14. How to Apply Opening Tactics n a Negotiation
  15. How to Choose from The General Tactics to Move Your Negotiation Toward a Desired Direction
  16. How to Apply Counter Tactics in Different Settings
  17. Steps for Concession-Making and Gaining
  18. Positive Signals to Close the Negotiation
  19. How to Handle Difficult Negotiators


- Employ powerful and dynamic presentations techniques that will increase knowledge, enhance learning, heighten motivation and awareness
- Include role play sessions and other experiential activities to make learning more effective and real
- Include interactive tools to “probe the comfort zone”
- Include group discussions and feedback to maximise the participants’ learning abilities

  Programme Trainer

Wekie is an established regional Trainer, a sough-after Speaker, a published author as well as a Professional Excellence Consultant. In training, Wekie provides realistic cases to enhance participants' learning and application of the different skills.

He is a Bilingual Neuro-Linguistic Programming Trainer, Master Practitioner and Design Human Engineer. Wekie is also a Graduate and Practitioner in Mind Mastery and an American Management Association Certified Trainer. He is a Distinguished Toastmaster, Public Speaking Contests winner and has served as Division Governor in addition to receiving various awards. 


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