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READ MORE ABOUT MDIS BUSINESS SCHOOL
DEGREE ADVANCED DIPLOMA DIPLOMA CERTIFICATE
READ MORE ABOUT SCHOOL OF POSTGRADUATE STUDIES
DOCTORAL MASTERS GRADUATE DIPLOMA
Master of Business Administration in International Marketing (Awarded by Bangor University, UK) - Bangor University, UK - NEW Master in International Business (Awarded by Grenoble Graduate School of Business, France) - Grenoble Graduate School of Business, France
Master of Business Administration in Banking and Finance (Awarded by Bangor University, UK) - Bangor University, UK - NEW Master of Science Tourism and Hospitality (Awarded by the University of Sunderland, UK) - University of Sunderland, UK - NEW
Master of Business Administration (Awarded by the University of Sunderland, UK) - University of Sunderland, UK - NEW Master of Science in Computer Forensics (Awarded by the University of South Wales, UK) - University of South Wales, UK
Master of Business Administration (Awarded by the University of Bradford, UK) - University of Bradford, UK Master of Science in Health Sciences (Management) (Awarded by Northumbria University, UK) - Northumbria University, UK - NEW
Master of Business Administration (Awarded by Southern Cross University, Australia) - Southern Cross University, Australia Master of Science in Computing and Information Systems (Awarded by the University of South Wales,UK) - University of South Wales, UK
Master of Science in Finance (Awarded by Grenoble Graduate School of Business, France) - Grenoble Graduate School of Business, France Master of International Tourism and Hotel Management (Awarded by Southern Cross University, Australia) - Southern Cross University, Australia
COURSES

Refund/Withdrawal/Transfer Policy
 

Fee Payment Policy

Management Development Institute of Singapore Pte Ltd (MDIS Pte Ltd) collects course fees in instalments. An administrative charge of S$107 (including GST) will be levied on each late instalment payment of the course fees. Fees are payable upon confirmation and acceptance of the place on the programme before the course commences.

Payments can be made by cash, NETS (with maximum of S$2,000 per transaction per day), VISA, MasterCard, AMEX, Telegraphic Transfer or by Cheque. For cheque payment, please indicate the details of the programme applied for and your personal particulars on the back of the cheque.

Refund Policy


Refunds for Withdrawal Without Cause

Any request for a refund of course fees paid before/after commencement of the course shall be made as per the following refund policy:

Percentage of refund before/after the course commencement date

% of aggregate amount of the fees paid as per MDIS-Student Contract If a Student’s written notice of withdrawal is received
75% ("Maximum refund") More than 60 days before the Course Commencement Date
25% Before, but not more than 60 days before the Course Commencement Date
10% After, but not more than 7 days after the Course Commencement Date
5% More than 7 days after the Course Commencement Date, but not more than 14 days after the Course Commencement Date
0% More than 14 days after the Course Commencement Date
Note: The above percentage is to be applied to the standard first instalment amount payable for the particular course. If the actual payment exceeds the first instalment amount, the excess amount shall be fully refunded. If the first instalment payment is less than the standard first instalment due, the above formula is applicable based on the standard first instalment course fees and shortage shall be collected from the student. Excess amount paid over the first instalment, if any, shall be refunded in full. Application fees are strictly non-refundable.

A cooling-off period of seven (7) working days is applicable for a maximum refund from the date when the contract was signed.

The above refund policy is also applicable to company-sponsored students.

MDIS Pte Ltd will assess and reply to any request for withdrawal within a time frame of not more than 4 weeks.

All refunds shall be made within seven (7) working days following approval of the Student’s request for withdrawal.

Refunds for Withdrawal with Cause

MDIS Pte Ltd shall inform the Student immediately within three (3) working days if

  • It fails, for any reason, to commence the Course on the Course Commencement Date;
  • It terminates the Course, for any reason, prior to the Course Commencement Date;
  • It fails, for any reason, to complete the Course by Course Completion Date;
  • It terminates the Course, for any reason, prior to Course Completion Date; or
  • The Student’s Pass application is rejected by the Immigration and Checkpoint Authority (ICA).

MDIS Pte Ltd shall, within seven (7) working days of notifying the Student in writing of above circumstances (i) to (v), provide the Student with information and details of the alternative confirmed course arrangement to allow the Student to make timely and appropriate decision on the alternative arrangement.

The student shall be entitled to immediately withdraw from the Course by giving written notice to MDIS Pte Ltd of his/her intention to do so.

For circumstances under the above Clause, MDIS Pte Ltd shall, within seven (7) working days after notifying the Student, refund to the Student:
  • The entire amount of the Course Fees; and
  • The Miscellaneous Fees.

MDIS Pte Ltd shall also, as soon as practicable after receiving the Student’s notice of withdrawal (and in any event no later than seven (7) working days after receiving such notice) refund to the Student the entire amount of the Course Fees and the Miscellaneous Fees.

Withdrawal Policy

  • Request for programme withdrawal must be made in writing. A written notice of withdrawal from the programme (“Withdrawal Letter”) must be delivered to the Student Care and Administration Department (SCA) at MDIS Campus, 501 Stirling Road, Singapore 148951.
  • Students with genuine financial difficulties who wish to withdraw from the course should submit a written application letter to MDIS Pte Ltd for consideration. All requests must be supported with documentary evidence. Upon the final decision of MDIS Pte Ltd , the Institute shall inform the students in writing within seven working days.
  • All discounts/rebates that the student was entitled to shall be forfeited.
  • MDIS Pte Ltd shall within seven (7) days of receipt of the Withdrawal Letter, send the student an acknowledgement of the request to the address stated in the Withdrawal Letter. If no address is stated, the letter will be sent to the address stated in the enrolment form. For the purpose of course fee being refunded, the official date of receipt of the student’s written notice of withdrawal, will be the date of receipt of the Withdrawal Letter which has been duly acknowledged by MDIS Pte Ltd.
  •     MDIS Pte Ltd will assess and reply to any request for withdrawal within a time frame of not more than 4 weeks.

Transfer Policy

If a student who has been accepted by MDIS Pte Ltd decides to transfer to another school/institute/university before or after course commencement, a written notice of transfer must be given to the Student Care and Administration Department (SCA) at MDIS Campus, 501 Stirling Road, Singapore 148951. This request shall be subject to the MDIS Refund Policy.

a)   Transfer out of MDIS Pte Ltd to another school/institute/university

  • Students who request to transfer out of MDIS Pte Ltd to another school/institute/university shall be deemed as withdrawing from the Institute.
  • Before accepting such a transfer/withdrawal request, SCA shall ensure that the student has no outstanding fees payable to the Institute. If there is any outstanding fee, the student shall be advised to make payment before the Institute processes his/her transfer/withdrawal request.

b)   Transfer within MDIS Pte Ltd but to a different course / downgrading of academic  course(s)

  • Such requests must be submitted before commencement of classes or at a maximum, within 14 days after the date of commencement of classes.
  • SCA shall ensure that the student has no outstanding fees payable to the Institute before accepting such transfer requests. The student shall be advised to make payment of any outstanding fees before the Institute will process his/her transfer request.
  • If the request was received after commencement of classes, the refund policy shall apply.
  • The Institute will not accept any transfer requests after fourteen (14) days of the commencement of the class. Students who insist on transferring will be processed as withdrawal and new enrolment respectively. The respective terms and conditions of the withdrawal policy shall then be applicable for both intakes.
  • All requests for transfer to a different course within MDIS Pte Ltd or downgrading of academic course(s) must be submitted in writing and supported with an application fee of S$267.50 (including GST).

MDIS Pte Ltd will assess and reply to any request for transfer within a time frame of not more than 4 weeks.

Deferment Policy

  • All requests for course deferment must be made in writing. Students should send their requests for deferment from the course to the Student Care and Administration Department (SCA) at MDIS Campus, 501 Stirling Road, Singapore 148951. All requests must be supported with documentary evidence.
  • Students are allowed to defer only once up to the maximum period of one (1) year, failing which he/she will be deemed to have withdrawn from the course and would have to re-apply as a new applicant if he/she wishes to register on the course again. The refund policy will be applicable.
  • International students who are approved for deferment will be required to cancel their student passes as required by ICA.
  • Approval for deferment is at the sole discretion of MDIS Pte Ltd.

Expulsion and Disciplinary Matters

The refund policy shall apply for students who are expelled by the Academic Director and/or by the University partners for the following reasons:

  • poor performance in his/her examinations
  • poor attendance

Copyright © 2014. All Rights Reserved.
Management Development Institute of Singapore
Reg. No. 201001793H
20 May 2010 to 19 May 2014
             
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