Doing Your Job and Enjoying It

Introduction

More and more business organizations are recognising that effective competitive advantage in the marketplace can be achieved only through their employees.

Creating and sustaining Joy at Work is critical to the survival and success of an organization. This workshop helps you to LEARN how to create and sustain highly motivated and empowered employees who demonstrate high degree of Joy at Work.

Objectives

Upon completion of this workshop, participants will be able to:

• Recognise the personality of people at workplace
• Manage relationships, using 'Johari Window'
• Work with and through people more effectively
• Empower people with 'successful self management'
• Enhance employee performance through effective goal setting
• Adopt and introduce employee empowerment practices at workplace
• Understand and master the critical elements of communication for managing difficult work situation

Target Audience

Team leaders, Supervisors, Executives, and Managers who wish to improve the level of joy in their workplace will find this one day session useful.

Curriculum

• Understanding Human Behaviour: What makes people to behave in certain ways; should we React or Respond? Right way to respond to people’s behaviour
• Developing and sustaining Positive Mindset among employees: Moving people from one level to higher level; sustaining positive behaviour at work
• Essential EQ Skills for Better People Management: Critical people skills to manage workplace relationship
• Managing Difficult people: recognising different types of difficult people; Effective strategies to manage them
• Building Relationship through Johari Window:A tool for building bridges: Untapping peoples’ talents and skills; How to open the windows of opportunities
• Managing Inter-personal Communication: Critical elements of communication; managing communication; Active listening
• Enhancing Performance through Goal Setting: Setting SMART goals, supporting goal achievement
• Managing Motivation at Work