Conducting an Effective Training Needs Analysis

Introduction

An effective training needs analysis (TNA) will be able to identify training gaps or non-training issues. Some organisations have wasted resources and training budgets on training programme unnecessarily, without conducting a proper TNA. By acquiring the knowledge and skills of TNA, organisations will be able to identify the actual training needs and evaluate its implementation effectiveness.

This workshop will equip participants with the essential skills and knowledge to conduct a proper TNA, put up a recommended TNA report, propose a Training Plan and measure its implementation effectiveness.

Objectives

Upon completion of this workshop, participants will be able to:

• Define clearly what a TNA is and its purpose
• Conduct effectively a Proactive TNA and Reactive TNA in an organisation
• Isolate training issues and non-training issues arising from performance problems or from internal and external source of triggers
• Use appropriate needs assessment methods to collect data for analysis
• Write a recommended TNA report based on the findings to suit the needs of the organisation
• Propose a Training Plan for implementation, if necessary
• Decide appropriately to use either in-house trainers or external trainers for training plan implementation
• Evaluate the training effectiveness, after the implementation of Training Plan

Target Audience

HR and HRD Managers, Line Managers, Supervisors or anyone who is required to assess the training needs of their organisation.

Curriculum

• Understanding the term KSA and TNA and its relationship
• Reasons why TNA needs to be conducted
• When do you conduct a Proactive and Reactive TNA
• Understand the triggers for conducting  TNA
• Know the differences between Macro and Micro Needs
• Interpreting the three levels of Needs Analysis Assessment
• How to collect data for the needs assessment
• How to differentiate between a Training Issues Vs Non-Training Issues
• Format for writing a TNA Report
• Main items to include in a  Proposed Training Plan or Training Implementation Plan
• Selecting In-house trainers Vs External Trainers
• How to measure training effectiveness by using a Evaluation Model