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Out-of-the-box Thinking and Problem Solving with PRISM©

Structure Duration Two days
Time 9am - 5pm
Commencement Date 22 - 23 May 2017
01 - 02 Aug 2017
13 - 14 Nov 2017

COURSE FEE (NON-MEMBER): S$963.00* (including 7% GST)
COURSE FEE (MEMBER): S$818.55* (including 7% GST)
* Members enjoy a 15% discount before GST
* Group Discount (3 or more participants) - 10%


    SDF Grant Amount: S$28.00 
    SDF Course Code: CRS-N-0026932
2) PIC Grant
    Click HERE for more info on PIC Grant.

SkillsFuture Credit 
(Individual Singaporean aged 25 and above)
Pre-approved SkillsFuture funding of S$500.00
Click HERE for more info on SkillsFuture.


Solving problems in a creative manner can be the key to a more productive and satisfying life for executives and managers in organisations.  While problem solving is not easy for most people, it does not need to be a journey into the unknown.

Creative problem solving is an art form as it is a scientific process. It requires creativity, intuition,  imagination and evolves around thinking beyond the scope of the norms or ‘Out-of-the-box’.  It also requires careful analysis, diagnosis, and step-by-step planning.

This program is designed to enable participants to learn and apply concepts and techniques related to an integrated approach to creative thinking and problem solving. 

Key Takeaways

Upon completion of this workshop, participants will be able to;

  • Develop “Out-of-the-box” thinking
  • Identify the problems they face and understand them in different ways
  • Learn to create a target for problem solving efforts
  • Learn highly effective skills that can be used to create novel solutions and solve problems quickly and easily both at individual and at group levels
  • Develop an effective strategy and action plan for implementing creative solutions

Who Should Attend

Anyone who is currently facing a business problem and/or who wants to know how to solve problems in a creative and yet structured and well-thought through way to achieve excellent results.

What Will Be Covered

  • Unleash the Innovation Champion in You
  • Creativity and “The Box”
    • Introduction to Creativity
    • Role of Creativity in Our Life
    • Creativity – Nature or Nurture?
    • The-Mind-In-The Box or The-Box-In-The-Mind?
    • Unleash the Power of Creative Thinking
  • The Creativity Mindset
    • Challenge Assumptions
    • Focus on Customers
    • Activate Opportunity Thinking
  • Creative Problem Solving using P.R.I.S.M. ©
    • When to be Creative in Problem Solving
    • Problem Illumination and Opportunity Identification
      • How to Identify Problems or Spot Opportunity
      • Contexting
      • Five Whys
      • Cause-and-Effect Diagram
    • Results Definition
      • Scenario Development
      • Guided Visioning
  • Creative Problem Solving using P.R.I.S.M. © (Cont.)
    • Imagining Solutions
      • Brainwriting
      • Mindmapping
      • SCAMPER
      • Innovative Connections
      • Three Bs
  • Creative Problem Solving using P.R.I.S.M. © (Cont.)
    • Selecting And Implementing Solutions
      • Affinity Diagramming
      • NUF Technique
      • Reverse Brainstorming
      • Dot-Voting with a Difference
      • Implementation Checklist
    • Monitoring Performance and Optimisation
      • Prototyping and Pilot Testing
      • Getting Buy-In


Presentation, interactive discussion, individual exercises, video, case studies and group activities.

Trainer's Profile

One of Asia Pacific’s most in demand speakers and seminar leaders on innovation, change management and organisational creativity, Ted Chan shares innovative yet practical strategies for thriving in this highly competitive world.
Ted’s unique understanding of innovation and technological trends traces back to his 15 years of experience working for some of the world’s leading and most innovative companies such as Loral Communications Inc., Stanley Works, Singapore Technologies, and Cisco Systems, where he held senior positions in strategic-planning, product management and sales & marketing.

Ted has spoken to and conducted workshops for several dozens of organizations and empowered several hundreds of business leaders on Leading Change, Innovation and Organisational Creativity. These organisations include Canon, Ciba Vision, General Electric, Keppel, Singapore technologies and A-Star.

Endowed with a strong sense of humour, Ted makes every keynote speech and workshop experiential, interactive, and most of all, fun. His insights leave his audiences not just entertained and informed but most of all inspired.
He earned a Bachelor’s of Business Administration (BBA) degree with Merit from the National University of Singapore and a Masters of Business Administration (MBA) degree from the Imperial College London in the UK.
He is certified with the Workforce Development Agency (WDA) and the Master Trainer’s Institute of New York. Additionally, he is a Certified Master Practitioner in Neuro-Linguistic Programming (NLP) and a Business Continuity Certified Specialist. Currently, he is a Toastmasters Club’s President.

As an all-rounder, Ted spends his few spare moments travelling with his family and competing in triathlons. Being the true sports lover that he is, Ted is an internationally-certified Fitness Coach and was a Runner-up for "Are you Men's Health Enough" organised by Men's Health in 2007.


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