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Refund/Withdrawal/Transfer Policy



Fee Payment Policy

Management Development Institute of Singapore Pte Ltd (MDIS Pte Ltd) collects course fees in instalments. An administrative charge of S$100.00 (subject to prevailing GST) will be levied on each late instalment payment of the course fees. Fees are payable upon confirmation and acceptance of the place in the programme before the programme commencement. You may pay your fees by Cash, NETS, VISA, MasterCard, AMEX or by Cheque.

If payment is by cheque, please indicate the details of the programme applied for on the back of the cheque, stating clearly you personal particulars and company name. Unless otherwise stated, all fees are subject to prevailing GST.

Refund Policy

Where the Student withdraws from the Course, the Private Education Institute (PEI) shall, as soon as practicable after receiving the Student’s written notice of withdrawal, refund the student. Only the paid course fees are refundable in the following instances:


Percentage of refund before the course commencement date
% of aggregate amount of the fees paid as per MDIS-Student Contract If a Student’s written notice of withdrawal is received
75% ("Maximum refund") More than 60 days before the Course Commencement Date
25% Before, but not more than 60 days before the Course Commencement Date
10% After, but not more than 7 days after the Course Commencement Date
5% More than 7 days after the Course Commencement Date, but not more than 14 days after the Course Commencement Date
0% More than 14 days after the Course Commencement Date
Note: The above percentage is to be applied to the standard first instalment amount payable for the particular course. If the actual payment exceeds the first instalment amount, the excess amount shall be fully refunded. If the first instalment payment is less than the standard first instalment due, the above formula is applicable based on the standard first instalment course fees and shortage shall be collected from the student. Excess amount paid over the first instalment, if any, shall be refunded in full.

A cooling-off period of seven (7) days is applicable for a maximum refund. You can receive maximum refund stated in your contract if you withdraw from the course within seven (7) days after the signing of the contract.


Non-tuition Fee
  • All non-tuition fees paid before/after commencement of the course are refundable. Application fees are strictly non-refundable.
  • The membership subscription fee for the year in which the student has withdrawn from the programme is not refundable. However, the membership subscription fee for subsequent years shall be refunded. Non-tuition fees include membership fee, professional certificate in English (PCIE) examination fee, medical insurance fee and administrative fee.


Withdrawal Policy
  • Request for programme withdrawal must be made in writing. A written notice of withdrawal from the programme (“Withdrawal Letter”) must be delivered to the Student Care and Administration Department (SCAD) at MDIS Campus, 501 Stirling Road, Singapore 148951.
  • Students with genuine financial difficulties who wish to withdraw from the course should submit a written application letter to MDIS Pte Ltd for consideration. All requests must be supported with documentary evidence. Upon MDIS Pte Ltd’ final decision, the Institute shall inform the students in writing within seven working days.
  • All discounts/rebates that the student was entitled to shall be forfeited.
  • MDIS Pte Ltd shall within fourteen (14) days of receipt of the Withdrawal Letter, send you an acknowledgement of your request to the address stated in your Withdrawal Letter. If no address is stated, the letter will be sent to the address stated in the enrolment form. For the purpose of course fee refund, the commencement date is deemed to be the date of receipt of a Withdrawal Letter, which has been duly acknowledged by MDIS Pte Ltd.


Transfer Policy

If a student who has been accepted by MDIS Pte Ltd decides to transfer to another school/Institute before or after course commencement, a written notice of transfer must be given to the Student Care and Administration Department (SCAD) at MDIS Campus, 501 Stirling Road, Singapore 148951. This request shall be subject to MDIS’ Refund Policy.

a)   Transfer out of MDIS Pte Ltd to another school/Institute
  • Students who request to transfer out of MDIS Pte Ltd to another school/Institute shall be deemed as withdrawing from the Institute.
  • Before accepting such transfer/withdrawal requests, SCAD shall ensure that the student has no outstanding fees payable to the Institute. If there is any outstanding fee, the student shall be advised to make payment before the Institute processes his/her transfer/withdrawal request.
b)   Transfer within MDIS Pte Ltd but to a different course/downgrading of package
  • Such requests must be submitted before commencement of classes or at a maximum, within 30 days after the date of commencement of classes.
  • SCAD shall ensure that the student has no outstanding fees payable to the Institute before accepting such transfer requests. The student shall be advised to make payment of any outstanding fees before the Institute will process his/her transfer request.
  • If the request was received after commencement of class but within 30 days after the date of commencement of class, students shall be charged for all modules (full fee per module) consumed. The students shall be given a revised contract and advised to make payment accordingly.
  • After completion of 30 days from the date of class commencement, no transfer requests shall be accepted. Students who insist on transferring will be processed as withdrawal and new enrolment respectively. The respective terms and conditions of the withdrawal policy shall then be applicable for the both intakes.
  • All requests for transfer to a different course within MDIS Pte Ltd or downgrading of academic package must be submitted in writing and supported with an application fee of S$250.00 (subject to prevailing GST).
  • Any excess course fees received from the student shall be refunded as per the policy.
Deferment Policy
  • All requests for course deferment must be made in writing. The student should send their request for withdrawal from the course to the Student Care and Administration Department (SCAD) at MDIS Campus, 501 Stirling Road, Singapore 148951. All requests must be supported with documentary evidence. The refund policy will be applicable.
  • Student are allowed to defer only once up to the maximum period of one (1) year, failing which he/she will be deemed to have withdrawn from the course and would have to re-apply as a new applicant if he/she wishes to register on the course again.
  • International students who are approved of deferment will be required to cancel their student passes as required by ICA.
  • Approval for deferment is at the sole discretion of MDIS Pte Ltd.
Expulsion and Disciplinary

For students who are expelled due to poor performance in his/her examinations, poor attendance or by the Academic Director and/or by the University partners, the balance course fees shall be waived (pro-rata). Students shall be charged for the consumer modules (full module cost shall be taken into account).
 
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